Q. What are the basic safety rules?

We have a number of safety rules. #1) Always be clipped in. You must always be clipped into the safety lines and/or cables. #2) Carabiners or Clic-ITs should have their gates facing the same direction. #3) Always have your carabiners or Clic-ITs at waist height or higher. Another rule sometimes referred to as #4) Do not touch the climbing gear of other people. These are the basics but we will give you more detail and demonstrate the rules when you arrive. Remember, always be clipped in.

Q. Can I drink alcohol or be under the influence while on any of the courses?

Due to safety reasons, if anyone is under the influence in any way, they will not be permitted to participate in any of our courses.

Q. What is an Adventure Course?

A Tree Top Adventure Course is an adventurous obstacle course set in the natural environment where the course is located, in this case, Flagstaff, Arizona. The obstacles are suspended between trees and participants stay securely clipped on a safety cable throughout the course. The obstacles you will find in our park include suspended bridges, scramble nets, swinging logs, a skateboard, and much more! If you complete all five adult courses and 70 obstacles, you will also have been on 8 ziplines plus the short one on the Demonstration Course. So give the course a try and test your limits!

Q. Should I make a reservation, or can I just walk up?

Booking in advance is STRONGLY recommended to avoid any delays upon your arrival. It is common for us to sell out on weekends so booking in advance assures your group is able to Play in the Trees when you want.

Q. Who has to fill out our waiver and where can I get a waiver?

Every participant must complete their own individual waiver. Please note that anyone under the age of 18 must have their waiver forms reviewed and signed by their parent or legal guardian. Waivers are available at our office, or available to download and/or are attached to the confirmation email once you book.

Q. Who signs as the witness on the waiver?

Anyone 18 or older who did not sign that waiver can sign as the witness. For the minor waiver, be sure that the parent/guardian who signed for the minor has someone else that is 18 years old or older sign as the witness. For example, if mom signs as the parent guardian, then dad can sign as the witness.

Q. Why do I sign a photography release on the waiver?

Two reasons: 1) Everyone has a camera these days. We cannot control, nor be responsible, for any issues arising from a picture taken by someone else that happens to be at the course. We are in a public park and also cannot control the public from taking pictures as we could on private land. 2) At times, we take professional pictures for marketing purposes and the best shots are usually real customers that are not staged or posed for the photos. With that being said, we want latitude to use pictures we take for marketing purposes.

Q. If I am just coming to watch others in the trees do I need to pay anything? or be on the reservation as an observer?

Watching is FREE, We operate in a County Park and so you are free to watch and walk along the Courses. You can hike or ride a mountain bike or whatever you would like to do. The only thing you cannot do is get up on any part of the Course.

Q. Do you limit the number of people that can come to FLG X on any given day?

Yes! We limit the number of participants to maintain good participant flow through the courses. In addition, staff levels and hours of daylight may also affect the number of people allowed to participate. FLG X is not a timed, competitive or speed of play attraction. At times we do have some delays due to volume but we don’t overbook the course. These infrequent back ups are usually caused by a rescue or a group of people congregating for lunch then all going back on the course at once. When you have to go up a ladder one at a time, that can slow things down. It is not in FLG X’s best interest to overfill the course and we do not do this, but at times there can be delays due to other reasons.

Q. Can pregnant women participate in the activities at FLG X?

This activity is not recommended for women who are pregnant. If they choose to participate it is recommended that they consult their doctor prior to their visit. If we are unable to fit the harness properly they will not be allowed to participate.

Q. What if I don’t want to go on the course myself, but I want to watch my family/friends go on the courses, or if I want to watch and bring my pet?

We are located in Ft. Tuthill County Park and as such, most of the course is available for the Public to wander around in. We do have the Kid’s Course and Demonstration Courses fenced to help us keep the public off those courses when we are not operating. During hours of operation people are generally welcomed anywhere in the area. There are trails, and generally we’d like people to stay on those trails. You are not to cross under the course, or remain or loiter directly under the course to avoid being hit if something is dropped. Attended pets are welcome as we are in a public park but please clean up after your pet and make sure they are under your control.

Q. What is your inclement weather policy?

Flagstaff Extreme operates RAIN/SNOW or SHINE. Only severe weather conditions such as lightning in close (6 miles) proximity, high winds (over 40 mph), fire conditions, extreme cold and/or possibly heavy rain/snow will temporarily close the courses. In the event that we close the Park and guests have been waiting for over an hour, guests can receive a RAIN CHECK or REFUND provided they have completed only two or less of the Courses. Customers that have progressed through 2 Courses and are on the 3rd Course or further will be issued a RAIN CHECK. RAIN CHECKS are valid for 60 days from the issue date or the current season year whichever is sooner.